Help Center

Everything you need to launch AI video workflows with Creaa.

Getting started

Follow these steps to unlock your workspace in minutes.

  • Create your Creaa account and verify your email from the workspace login dialog.
  • Use the workspace dashboard to upload brand assets and invite collaborators.
  • Open 'Workspace > Credits' to review available generation credits and top up if needed.

Build with digital humans

Popular flows for product demos and marketing clips.

  • Open the Digital Human Studio and pick a template that fits your storyline.
  • Use Scene Change to swap backgrounds or product shots without re-recording.
  • Upload a clean voice sample under Voice Clone to keep consistent narration.

Troubleshooting

Quick fixes for the most reported issues.

  • If login fails, clear browser cookies and request a fresh verification code.
  • For stalled renders, open My Projects, locate the task, and click Retry.
  • Send the session ID and error message to support@creaa.ai for faster help.

Need more help?

Our support engineers respond within one business day.

Contact Support